Voicent Predictive Dialer
This programme is presented to you by:
2672 Bayshore Parkway, #915
94043 Mountain View
United States
shareware [at] voicent [dot] com | |
Phone | 408-260-5811 |
Facsimile | 650-204-6203 |
Website | www.voicent.com |
Category: | Communications / Telephony |
Version: | 9.0.5 |
Release date: | 2013-10-23 |
Size: | 403 |
OS: | Win 7 / 2000 / Server / XP |
Requirements: | Windows OS |
Languages: | English |
Downloads: | 0 in November / 100 in total |
Rating: 2.11/10 (9 votes cast)
Download: | www.voicent.com/download/voicent8a.exe |
Mirror 1: | www.voicent.net/download/voicent8a.exe |
Mirror 2: | www.voicent.net/download/voicent834.exe |
Infopage: | www.voicent.com/predictive-dialer.php |
AgentDialer is a state of the art predictive dialer that your business can rely on. It requires no additional telecom hardware, calls are made through a SIP based VOIP service or Skype. Because this is a software only solution, AgentDialer is easy to use, flexible, and affordable. Unlike traditional predictive dialers, Agent Dialer enables agents to work remotely, such as at home or even in a different country. The only requirement is a broadband internet connection for your agent.
AgentDialer is a predictive dialer and a semi automatic dialer system combined. In predictive dialing mode, the system automatically dials the next phone number. If it is answered by an answering machine, it leaves a pre-recorded message or simply hangs up. If it is answered by a live person, it connects the call to an agent automatically.
In semi automatic dialing mode, the system can automatically dial a phone number by the press of a key. Once connected, you can talk on the line, play pre-recorded audio files, record the whole conversation, or transfer the call to another agent.
The key features of this program's Predictive Dialing mode include:
-No telephony hardware or phone line required.
-Calls can be made through Skype.
-Agents can work remotely, such as at home.
-Screen pop-up will automatically contain all information about the customer on the current call.
-Skip answering machines or leave messages automatically.
-Record phone conversations.
-Save notes about the phone call.
-Easy agent call report.
-Supports multiple phone lines and multiple agents
Semi-automatic Dialing Key features include:
-Dial a phone number, transfer the call to another number, play a pre recorded message or record the conversation, all by the press of a single key.
General features include:
-Easy to use spreadsheet interface, a do not call scrubber along with easy importing and exporting of a call list.
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