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Category Business / Helpdesk & Remote PC (Filter: Shareware)

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Ticketsystem Ticker

The program "Ticker" helps to organize the service incidents inside of any company. You only need to insert your customers and your special cases, after that, you are able to work with the program. Customers and employee are informed by Email about the actual condition of the incident. More…

Web Help Desk

Web Help Desk is surprisingly affordable, incredibly easy to use IT help desk software with Web-based ticketing, change management, IT asset management, knowledge base, and more! SolarWinds' helpdesk software streamlines the help desk ticket process from request to resolution, manages and tracks the full lifecycle of hardware and software assets, supports self-resolution of issues with a searchable knowledge base and is incredibly affordable. More…
 

Team HelpDesk for Outlook

An ITIL guided, automated helpdesk and issue tracking system in Outlook for support team. Log, analyze, track, collaborate and escalate support requests in an organized and structured way in Outlook. Auto-process incoming support requests and send automated notification emails or SMS alerts. Integrated knowledge base, asset tracking, SLA and statistical tools. Support for Skype and Phone calls. Includes self-service web site for end-users. More…

ThinVNC HTML5 Remote Desktop

ThinVNC is a pure-web Remote Desktop solution. The remote computer can be accessed from any OS platform through any HTML5 compliant browser (Firefox, Google Chrome, Safari, etc.). ThinVNC takes advantage of the latest web technologies like AJAX, JSON and HTML5 canvas to deliver a high-performance Remote Desktop access over the web, using HTTP and SSL protocols. No need of plugin, add-on or any kind of installation on the client side. Free. More…
 

StatWin Server Enterprise

With StatWin you can easily accomplish employee monitoring in the workplace by using the reporting and monitoring tools that the software provides. StatWin monitors PC activity in Windows and then organizes the data in a structure that allows you to easily select what you want to view. All of the data is gathered and then organized into data groups to allow you to filter the information by specific user, database, or viewing period. More…

LiveChat

LiveChat is an online chat software solution for customer service, online support and sales through website. LiveChat provides real-time data about website traffic, keywords and visitors browsing the website. It also allows to automatically engage people browsing the website with chat invitations and start chat sessions with them. LiveChat helps in recognizing customer needs, guiding them through order process and increasing online sales. More…