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Voicent Communications, Inc

Die nachfolgenden Programme werden Ihnen präsentiert von:

E-Mail shareware [at] voicent [dot] com
Telefon 408-260-5811
Telefax 650-204-6203
Website www.voicent.com

Freeware | Shareware | Vollversion | Demo | Evaluation | Cardware | Adware | Open Source

Call Center Manager

Autom. Messung und Anpassung d. Rate ausgehender Anrufe; garantiert Maximierung d. Mitarbeitereffizienz bei Einhaltung d. strengen FTC-Beschränkungen bezüglich Raten abgebrochener und unterbrochener Anrufe. Erlaubt schnelles u. einfaches Monitoring, Aufnahme und Livegespräch-Coaching; schnelle, hocheffiziente Schulung und Vorgesetzten-Feedback für neue Mitarbeiter. Verfolgt, sammelt u. berichtet Anrufvolumen, Mitarbeiter- und Kampagnenleistung. Mehr…

Voicent Appointment Reminder

Easy-to-use automatic telephone and text notification software with confirmation and built-in calendar. Ideal for time sensitive customer based organizations and professional offices. The reminder messages can be appointments, meetings, medication, bill due or any message of your design. The message can include attendee name, date and time, callback number, all using recorded human voice or text to speech. Works with landlines, SIP, VOIP, skype Mehr…
 

Voicent Flex PBX

Voicent Flex PBX is an easy-to-use software-based PBX system for small and large business alike. It supports both analog phone services and VOIP services. Besides the basic PBX features like auto attendant, unlimited call queues, configurable extensions, and call forwarding, it is also extensible through Voicent IVR Studio for more advanced features like database access and email processing. Point-n-Click design, easy installation and affordable. Mehr…

Voicent Predictive Dialer

Voicent Agent Dialer is a predictive dialer and a semi auto dialer combined. It assists marketing or sales agents for telemarketing campaigns. Agent Dialer supports SIP based VOIP, Skype, and traditional phone services. Automatic dialing can play audio messages, transfer calls, and record conversations, all by the press of a key. It helps you to generate leads, reduce work load, save your voice, and increase productivity. Mehr…