Deutsch
EnglishAnswer 01
This programme is presented to you by:
| jens.weisbrodt [at] cclogic [dot] de | |
| Website | www.cclogic.de |
| Category: | Business / Industries & Special |
| Version: | 1.50 |
| Release date: | 2002-03-31 |
| Size: | 3.01 |
| OS: | Win 95 / 98 / ME / NT / 2000 / XP |
| Languages: | German |
| Downloads: | 0 in November / 59 in total |
Rating: 1.17/10 (6 votes cast)
| Download: | home.arcor.de/cclogic/Answer01Deutsch.zip |
| Infopage: | www.cclogic.de |
Answer 01 ist ein Call Center Management Programm. Es ermöglicht (1) Prognose von Service Level, verlorenen Anrufen, Auslastung und Warteverhalten, (2) Planung der erforderlichen Personalkapazität, (3) Optimierung von Kosten und Nutzen im Call Center. Der Einsatz von Answer 01 im Call Center Management führt zu einer besseren Call Center Performance und Kostensenkung.
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