Call Center Software to automatically measure and adjust the pace of outbound calls, ensures agent efficiency is maximized while strict FTC limitations on dropped and abandoned-calls rates are honored. Allows quick and easy monitoring, recording and live-call whisper coaching to provide fast and highly effective training and supervisory feedback for new agents. Program tracks, collects, and reports call volume, agent, and campaign performance. More…

Easy-to-use automatic telephone and text notification software with confirmation and built-in calendar. Ideal for time sensitive customer based organizations and professional offices. The reminder messages can be appointments, meetings, medication, bill due or any message of your design. The message can include attendee name, date and time, callback number, all using recorded human voice or text to speech. Works with landlines, SIP, VOIP, skype More…

Voicent Flex PBX is an easy-to-use software-based PBX system for small and large business alike. It supports both analog phone services and VOIP services. Besides the basic PBX features like auto attendant, unlimited call queues, configurable extensions, and call forwarding, it is also extensible through Voicent IVR Studio for more advanced features like database access and email processing. Point-n-Click design, easy installation and affordable. More…

Voicent Agent Dialer is a predictive dialer and a semi auto dialer combined. It assists marketing or sales agents for telemarketing campaigns. Agent Dialer supports SIP based VOIP, Skype, and traditional phone services. Automatic dialing can play audio messages, transfer calls, and record conversations, all by the press of a key. It helps you to generate leads, reduce work load, save your voice, and increase productivity. More…